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Evidence Guide: MSS403001 - Review competitive systems and practices

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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MSS403001 - Review competitive systems and practices

What evidence can you provide to prove your understanding of each of the following citeria?

Contribute to the improvement of the operations system in team or work area

  1. Identify key performance indicators (KPIs) for area of operations.
  2. Review competitive systems and practices to improve health, safety and environment (HSE) performance of self and others.
  3. Review competitive systems and practices to maximise quality consistency.
  4. Review competitive systems and practices and identify any skill and training issues that need to be addressed to improve capability of self and others.
  5. Review competitive systems and practices to maximise customer benefit/cost ratio.
  6. Review competitive systems and practices to reduce lead time to delivery within the scope of authority and responsibility.
  7. Work with relevant stakeholders to resolve conflicts which arise from implementation of competitive systems and practices.
  8. Select improvements which will deliver the greatest overall benefit for the resources required/available without reducing current performance on individual factors.
Identify key performance indicators (KPIs) for area of operations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review competitive systems and practices to improve health, safety and environment (HSE) performance of self and others.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review competitive systems and practices to maximise quality consistency.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review competitive systems and practices and identify any skill and training issues that need to be addressed to improve capability of self and others.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review competitive systems and practices to maximise customer benefit/cost ratio.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review competitive systems and practices to reduce lead time to delivery within the scope of authority and responsibility.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with relevant stakeholders to resolve conflicts which arise from implementation of competitive systems and practices.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select improvements which will deliver the greatest overall benefit for the resources required/available without reducing current performance on individual factors.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement improvements

  1. Implement the chosen improvement/s.
  2. Check the selected improvements improve the system as a whole and do not result in unintended consequences.
  3. Monitor implementation and make adjustments, as required.
Implement the chosen improvement/s.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check the selected improvements improve the system as a whole and do not result in unintended consequences.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor implementation and make adjustments, as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Contribute to the improvement of the operations system in team or work area

1.1

Identify key performance indicators (KPIs) for area of operations.

1.2

Review competitive systems and practices to improve health, safety and environment (HSE) performance of self and others.

1.3

Review competitive systems and practices to maximise quality consistency.

1.4

Review competitive systems and practices and identify any skill and training issues that need to be addressed to improve capability of self and others.

1.5

Review competitive systems and practices to maximise customer benefit/cost ratio.

1.6

Review competitive systems and practices to reduce lead time to delivery within the scope of authority and responsibility.

1.7

Work with relevant stakeholders to resolve conflicts which arise from implementation of competitive systems and practices.

1.8

Select improvements which will deliver the greatest overall benefit for the resources required/available without reducing current performance on individual factors.

2

Implement improvements

2.1

Implement the chosen improvement/s.

2.2

Check the selected improvements improve the system as a whole and do not result in unintended consequences.

2.3

Monitor implementation and make adjustments, as required.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Contribute to the improvement of the operations system in team or work area

1.1

Identify key performance indicators (KPIs) for area of operations.

1.2

Review competitive systems and practices to improve health, safety and environment (HSE) performance of self and others.

1.3

Review competitive systems and practices to maximise quality consistency.

1.4

Review competitive systems and practices and identify any skill and training issues that need to be addressed to improve capability of self and others.

1.5

Review competitive systems and practices to maximise customer benefit/cost ratio.

1.6

Review competitive systems and practices to reduce lead time to delivery within the scope of authority and responsibility.

1.7

Work with relevant stakeholders to resolve conflicts which arise from implementation of competitive systems and practices.

1.8

Select improvements which will deliver the greatest overall benefit for the resources required/available without reducing current performance on individual factors.

2

Implement improvements

2.1

Implement the chosen improvement/s.

2.2

Check the selected improvements improve the system as a whole and do not result in unintended consequences.

2.3

Monitor implementation and make adjustments, as required.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability to contribute to and implement improvements on one (1) or more occasions and to improve performance in:

cost

quality

delivery

safety/environment

employee capability.

Must provide evidence that demonstrates knowledge relevant to their job role sufficient to fulfil their job role independently, including:

techniques for monitoring cost, quality, delivery, safety/ environment and employee capability

muda (waste)

kaizen (continuous improvement)

key performance indicators (KPIs), their use and problems

cost components of products (goods or services)

techniques for identifying and improving employee capability.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

JIT, kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Customer includes one or more of:

internal customers

external customers

final customer.

Supplier includes one or more of:

internal supplier

external supplier

ultimate source of inputs (e.g. raw materials) to the process.

Muda (waste) includes all of:

any activity which does not contribute to customer perceived benefit/features

excess production and early production

delays

movement and transport

poor process design

inventory

inefficient performance of a process

making defective items

other activities which do not yield any benefit to the organisation or any benefit to the organisations customers.

Operations includes all of:

process

plant and equipment

procedures and practices

skills and work organisation of the workforce

other components which make up the productive organisation.

Implement improvements within one or more of:

own job role

processes and operations in the work area or team.